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Discover Our Passionate Community

Our Mission

At Torn Open Cards & Collectibles LLC, our focus is on enhancing the experience of gaming card enthusiasts. We provide a curated selection of sealed products, including sought-after boxes and packs from top franchises like Pokemon, Magic, and Yu-Gi-Oh. Additionally, we cater to collectors with single raw and graded cards, ensuring that everyone from novices to seasoned collectors finds what they need. Our dedication doesn't stop there—the introduction of a customer rewards program will cultivate a vibrant community of card lovers, promoting engagement and fostering loyalty among our valued customers. Explore our offerings and join us in celebrating this exciting hobby!

Meet Us

Your Friendly Experts

Maria Johnson

Owner and Card Specialist Maria possesses extensive knowledge of trading cards and is passionate about fostering a welcoming environment for collectors and gamers alike. Her expertise ensures that every customer receives personalized guidance to elevate their collection.

Ethan Ramirez

Marketing Coordinator Ethan creatively promotes Torn Open Cards & Collectibles LLC's events and products while engaging with our online community. His innovative strategies aim to attract fellow enthusiasts and spread the love for trading cards in various platforms.

Aisha Patel

Customer Service Representative Aisha is dedicated to providing exceptional service and support. With her warm personality and strong attention to detail, she assists customers in finding the perfect cards and ensures a fulfilling shopping experience.

 

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due to the nature of Trading Cards, all sales are final. Please read our policy carefully to understand our position on returns and refunds.

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1. All Sales are Final
All purchases made on tornopencards.com are non-refundable and non-exchangeable. Please carefully review your order before completing your purchase.

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2. Non-Refundable Items
This policy applies to all products and services offered by Torn Open Cards & Collectibles LLC.

All sales are final, with no exceptions for any reason, including but not limited to:

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  • Change of mind

  • Incorrect size or color selection

  • Dissatisfaction with the product

3. Exceptions for Damaged or Defective Items
The only exception to our no-refund policy is if you receive an item that is defective, damaged, or if we shipped you the wrong item. In these limited cases, we will offer a replacement or, if a replacement is unavailable, a store credit or refund at our discretion.

To report a damaged, defective, or incorrect item, you must:

  • Contact our customer service team at tornopencards@gmail.com

  • Provide your order number and a clear description of the issue.

  • Include photographic evidence of the damage or defect.

4. How to Contact Us
For any questions or concerns regarding our Returns and Refunds Policy, please contact us at:

5. Acknowledgment of Policy
By completing a purchase on our website, you agree to and accept this policy. We reserve the right to update or modify this policy at any time, and your continued use of our website and services following any changes constitutes your acceptance of those changes.

6. Applicable Law
This policy is governed by and construed in accordance with the laws of the State of Ohio.

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