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Board Games/Puzzles

 

© 2025 by Torn Open Cards & Collectibles LLC. Powered and secured by Wix 

 

due to the nature of Trading Cards, all sales are final. Please read our policy carefully to understand our position on returns and refunds.

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1. All Sales are Final
All purchases made on tornopencards.com are non-refundable and non-exchangeable. Please carefully review your order before completing your purchase.

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2. Non-Refundable Items
This policy applies to all products and services offered by Torn Open Cards & Collectibles LLC.

All sales are final, with no exceptions for any reason, including but not limited to:

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  • Change of mind

  • Incorrect size or color selection

  • Dissatisfaction with the product

3. Exceptions for Damaged or Defective Items
The only exception to our no-refund policy is if you receive an item that is defective, damaged, or if we shipped you the wrong item. In these limited cases, we will offer a replacement or, if a replacement is unavailable, a store credit or refund at our discretion.

To report a damaged, defective, or incorrect item, you must:

  • Contact our customer service team at tornopencards@gmail.com

  • Provide your order number and a clear description of the issue.

  • Include photographic evidence of the damage or defect.

4. How to Contact Us
For any questions or concerns regarding our Returns and Refunds Policy, please contact us at:

5. Acknowledgment of Policy
By completing a purchase on our website, you agree to and accept this policy. We reserve the right to update or modify this policy at any time, and your continued use of our website and services following any changes constitutes your acceptance of those changes.

6. Applicable Law
This policy is governed by and construed in accordance with the laws of the State of Ohio.

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