Refund Policy

Due to the nature of Trading Cards, all sales are final. Please read our policy carefully to understand our position on returns and refunds.

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1. All Sales are Final

All purchases made on tornopencards.com are non-refundable and non-exchangeable. Please carefully review your order before completing your purchase.

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2. Non-Refundable Items

This policy applies to all products and services offered by Torn Open Cards & Collectibles LLC.

All sales are final, with no exceptions for any reason, including but not limited to:

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Change of mind

Incorrect size or color selection

Dissatisfaction with the product

3. Exceptions for Damaged or Defective Items

The only exception to our no-refund policy is if you receive an item that is defective, damaged, or if we shipped you the wrong item. In these limited cases, we will offer a replacement or, if a replacement is unavailable, a store credit or refund at our discretion.

To report a damaged, defective, or incorrect item, you must:

Contact our customer service team at tornopencards@gmail.com

Provide your order number and a clear description of the issue.

Include photographic evidence of the damage or defect.

4. How to Contact Us

For any questions or concerns regarding our Returns and Refunds Policy, please contact us at:

Email: tornopencards@gmail.com

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5. Acknowledgment of Policy

By completing a purchase on our website, you agree to and accept this policy. We reserve the right to update or modify this policy at any time, and your continued use of our website and services following any changes constitutes your acceptance of those changes.

6. Applicable Law

This policy is governed by and construed in accordance with the laws of the State of Ohio

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If for some reason you happen to receive the wrong order contact @tornopencards@gmail.com